How do I contact customer service?

1. Go to My Profile tab on the left side of your screen.

2. Click Menu (three dots) button.

3. Select Contact & Support. 

Or simply email us at support@mycounsely.com

Or message us at +6285710072323

Breakdown:

Provide feedback: Choose this option if you have any feedback to improve user experience, report a bug, or anything else that you feel could be better.

File a complaint: Choose this option if you have a dispute over an active project, a recently completed project, freelancers, or other users.

Customer service: This is the quickest way to get a response out of us. You will be redirected to WhatsApp, and we will respond as soon as possible.